Contact centre statistics

The goal of the Contact Centre is to answer 90% of calls received within 60 seconds.

Calendar year:

AgriInvest processing statistics

Our goal is to process 80% of completed applications within 45 days of receipt.

There are no delays expected. Applications should be processed within 45 days.

AgriInvest statistics as of: June 24, 2018.

Program years:

AAFC is committed to developing and delivering client-focused, results-based programs and services. Performance against service standards will be tracked and the results will be made available to clients on a quarterly basis.

AgriInvest is delivered by the federal government in all provinces except Quebec.

In Quebec, AgriInvest is delivered provincially by La Financière agricole.

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